Frequently asked questions- FAQs
We strive to make your work as simple, fast and intuitive as possible. However, we understand that doubts about our service may arise. We provide you with the most frequently asked questions performed by our agents in case they help you clarify your doubts. If you do not find the answers to your questions in this section, remember you can contact us here
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Sending money with Monty will not interfere with your usual business in any way. The flexibility of our system ensures that transactions are made quickly and easily. It takes no more than two minutes to record the remittance data. Monty will do the rest.
The flexibility of Monty’s pricing and commission system allows you to always decide how much you want to. We will advise you on to achieve a balanced combination of good prices for your customers and good commissions for your business. Our aim is to maximize your income while remaining competitive.
Nothing. All you need is a computer with an Internet connection, and a printer, to start trading. Monty provides you else, including the scanner, electronic signature cards for customers, promotional material, advertising, etc.
Monty’s technical support team will install our application so you can start operating within minutes of receiving and approving your application and documentation. You will always be supported by our training team, which will guide you through our user-friendly system. At this point we will also send everything you need to distinguish your premises as a Monty money remittance point.
Choosing Monty will give you access to all the following benefits:
- The confidence of providing your customers with a fully guaranteed service.
- Streamlined operation that will enable you to make quick, easy transactions.
- Monty’s global coverage enables you to reach customers no matter where they’re from.
- We know you will grow by our side. We will respect your zone of influence./li>
- Monty will support and advise you 365 days a year. You will always find someone on the other side of the line happy to help you with any query you may have.
- We provide advertising and promotional support to help attract new clients.
Because Monty offers a new source of income that complements your current business, a new service to your usual customers, and an excellent argument to attract new clients.
Monty believes in the use of the latest technology to simplify the work of its agents and keep paperwork to a minimum.
No, provided that you maintain the volume of orders appropriate for your area – your sales staff will help you evaluate this – you can rest assured that Monty will not provide the service to your direct competitors.